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We promise you that our vegan hampers leave us in pristine condition and are well packed. Due to us using third party couriers, we can't guarantee no issues will arise with our vegan hampers Australia.
If there is an issue please contact us immediately at hello@herbivorehampers.com.au with photos and we will endeavour to replace the hamper as soon as possible
Unfortunately, we do not offer refunds on change of mind orders for vegan hampers. However, we can offer a refund if you contact us prior to dispatch at hello@herbivorehampers.com.au
Please ensure that you familiarise yourself with our courier timeframes before contacting us.
If you haven't received your vegan hampers within the timeframe please contact us at hello@herbivorehampers.com.au and we will begin an investigation with our courier to determine its whereabouts in Australia.
We do not offer refunds if your order is delivered late or has been marked 'delivered' from our courier.
If you have any further questions about returns and refunds for vegan hampers please contact us at hello@herbivorehampers.com.au
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Please be mindful of our courier delivery cut-off dates for Christmas:
Standard delivery
WA/NT/TAS - 16/12
Other states - 19/12
Express delivery
WA/NT/TAS - 20/12
Other states - 22/12
*Please note: The dates provided above are for items posted to Metro locations. If you are sending outside a metro area, we recommend posting even earlier. Use as a guide only.
Please contact us at hello@herbivorehampers.com.au prior to ordering if you have any questions.